HEATwave 2016
New York . Dallas . Vegas
Oct. 20th ~ 27th

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Don’t be a Prisoner to Legacy Systems Learn More

HEAT Software and University of Oxford win IT Service and Support Award for ITSM implementation

Announcing the new
HEAT Community
Register now & join the conversations HERE

I’m in this for
the long haul.
My technology
has to be, too.

Sophia, VP of IT
heatwave-2016
dont-prisoner-legacy-systems
itsm-award-2016
community
sophia

Making IT the Hero


  • IT Service & Support Management

    ITIL certified

    Service Desk

    Automated Workflow


  • Unified Endpoint Management

    macOS, Windows, Linux

    Policy-based Management

    SW / HW Inventory


  • Endpoint Protection

    Patch Management

    Application Whitelisting

    Device / Port Control


  • Enterprise Mobility Management

    iOS, Android, Windows

    MAM, MDM, MCM, MSM

    BYOD

Free Analyst Reports

What our customers are saying about us

Another key factor that was taken into consideration, was whether we would be able to implement the tool to other areas of the business in the future. We want the service management improvement we bring into the Technology team, to be replicable in other areas of service delivered to the business.

– Trichelle Jordan, Applications & Business Improvement Manager at Adairs

HEAT met our three objectives: the opportunity to do a migration rather than an outright build, to clearly differentiate work type requests, and a platform to enhance our core IT processes.

– Wendell Bobst, Assistant Vice President, Information Technology Customer Services at Adventist Health

With HEAT, I could see straight away that we were purchasing a very powerful and configurable tool, and the ‘out of the box’ processes available with HEAT mapped well with our implementation designs. Our partnership with HEAT Software will play an important role in keeping thousands of IT users operational and our IT teams happy.

– John Ireland, Director of Customer Services at the University of Oxford

Making IT the Hero


  • IT Service & Support Management

    ITIL certified

    Service Desk

    Automated Workflow


  • Unified Endpoint Management

    macOS, Windows, Linux

    Policy-based Management

    SW / HW Inventory


  • Endpoint Protection

    Patch Management

    Application Whitelisting

    Device / Port Control


  • Enterprise Mobility Management

    iOS, Android, Windows

    MAM, MDM, MCM, MSM

    BYOD

Free Analyst Reports

What our customers are saying about us

Another key factor that was taken into consideration, was whether we would be able to implement the tool to other areas of the business in the future. We want the service management improvement we bring into the Technology team, to be replicable in other areas of service delivered to the business.

– Trichelle Jordan, Applications & Business Improvement Manager at Adairs

HEAT met our three objectives: the opportunity to do a migration rather than an outright build, to clearly differentiate work type requests, and a platform to enhance our core IT processes.

– Wendell Bobst, Assistant Vice President, Information Technology Customer Services at Adventist Health

With HEAT, I could see straight away that we were purchasing a very powerful and configurable tool, and the ‘out of the box’ processes available with HEAT mapped well with our implementation designs. Our partnership with HEAT Software will play an important role in keeping thousands of IT users operational and our IT teams happy.

– John Ireland, Director of Customer Services at the University of Oxford