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IT Service & Support Management
Unified Endpoint Management
macOS, Windows, Linux
SW / HW Inventory
Device / Port Control
Enterprise Mobility Management
iOS, Android, Windows
MAM, MDM, MCM, MSM
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Structured Patch Management Reduces Risk and Keeps Business Alignment
Read Gartner’s analysis of how effective patch management mitigates operational risk by applying enterprise-wide standard processes.
Magic Quadrant for IT Service Support Management Tools
See Gartner’s examination of the top 10 IT Service Support Management (ITSSM) vendors, based on Gartner’s analysis and user interviews.
What our customers are saying about us
Another key factor that was taken into consideration, was whether we would be able to implement the tool to other areas of the business in the future. We want the service management improvement we bring into the Technology team, to be replicable in other areas of service delivered to the business.
HEAT met our three objectives: the opportunity to do a migration rather than an outright build, to clearly differentiate work type requests, and a platform to enhance our core IT processes.
With HEAT, I could see straight away that we were purchasing a very powerful and configurable tool, and the ‘out of the box’ processes available with HEAT mapped well with our implementation designs. Our partnership with HEAT Software will play an important role in keeping thousands of IT users operational and our IT teams happy.
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Upcoming EventsDate: 25 September 2017 - 29 September 2017Location: Orlando, FL
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