Analyst Survey Finds Only 15 Percent of Enterprises are ‘Fully Prepared’ to Meet Mobile Requirements

Organizations are still playing catch up and the majority of companies now allow employees to use mobile devices for business and personal tasks

Organizations are still playing catch up and the majority of companies now allow employees to use mobile devices for business and personal tasks

Milpitas, Calif .- October 27, 2014FrontRange, the Hybrid Service Management software company, today announced the results of an enterprise mobility management (EMM) survey conducted in conjunction with Enterprise Management Associates (EMA), a leading industry analyst and consulting firm. Having surveyed more than 200 IT professionals from a diverse range of industries and regions worldwide, the report, “ Enabling Unified Endpoint and Service Management for a Mobile Workforce ,” highlights the strategies needed to support an increasingly mobile workforce in modern enterprises.

According to some of the key findings revealed in the survey, only 15 percent of organizations reported they were fully prepared to support mobile requirements, despite the fact that 60 percent indicated they considered mobile management important or critical to their business. The report found that larger organizations were more likely to be prepared than smaller organizations by roughly 50 percent. The survey results also indicate that a company’s perception on the importance of workforce mobility is of greater significance than economic factors, the size of the company or the resources it has available.

Also of note from the survey results is an increasing awareness of the need for a unified approach to endpoint management, with more than half of survey respondents indicating a preference for a single solution that supports both mobile devices and PCs. The majority of survey respondents also indicated a preference for cloud-based mobile management solutions and, in particular, hybrid cloud approaches (leveraging both private and public cloud components).

“With a unified endpoint management solution, organizations are able to establish a consistent IT experience for both administrators and end users,” noted EMA managing research director, Steve Brasen. “Administrators are able to more easily provision, secure, and maintain a broad number of mobile and PC devices while end users are able to access a common set of applications, data, and other IT services from any device, at any location, at any time.”

Register for the webinar on October 30, 2014 to hear Steve’s opinion of the results.

“Organizations have been structured to manage thousands of servers, PCs, tablets, notebooks and smartphones, but the number of wirelessly connected devices will proliferate well beyond this level,” said FrontRange President and CEO, Jonathan Temple. “Balancing an employee’s device freedom and the need for corporate control, security and compliance will be best met by a unified endpoint platform approach that provides centralized and remote monitoring, deployment, provisioning, and management.”

To learn more, download the full report here .

About Enterprise Management Associates (EMA)
Founded in 1996, EMA is a leading industry analyst firm that specializes in providing deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise lineof business users, IT professionals and IT vendors at Error! Hyperlink reference not valid.. You can also follow EMA on LinkedIn, Twitter, and Facebook.

About FrontRange

FrontRange is a leading provider of Hybrid Service Management software solutions for organizations of all sizes. With our suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for more than 15,000 leading organizations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions. Our customers deliver world-class service while maximizing operationalefficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif., and can be found at

FrontRange Contact:
Sabrina Hengehold
(408) 601-2815