Bilfinger SE significantly enhances operational efficiencies with FrontRange HEAT Client Management

HEAT Client Management enables the company to minimize personnel costs and reduce time and resources required for software deployment

Milpitas, Calif. | October 7, 2014 — FrontRange today announced that Bilfinger group, an international engineering company and provider of technical, commercial, and infrastructure services for the construction industry, process industries, and utility companies, has chosen HEAT Client Management for worldwide deployment. This will enable the company to minimize personnel costs and significantly reduce the time and resources required for software deployment and upgrading. Bilfinger SE (Bilfinger Berger AG, until 2012) provides services for the maintenance and modernization of plants, primarily in the sectors oil and gas, refineries, petrochemicals, chemicals and agro-chemicals, power generation, and steel and aluminum.

Services range from consulting and engineering to insulation and scaffolding. The company dates back to 1880 and today comprises nearly 800 subsidiaries. It is headquartered in Mannheim, Germany. Before starting to globally adopt HEAT Client Management, many of the company’s subsidiaries were using manual procedures to deploy software resulting in frequent on-site service requests. HEAT Client Management now allows administrators to deploy operating systems, applications, updates and patches from a central location.This, and the high degree of automation made possible by the HEAT software, means that the number of on-site engineer visits can be significantly reduced, saving time and resources.

Also, HEAT Client Management helps with quality assurance allowing the replication of pilot installations that have been thoroughly tested before they are deployed into production. In addition, patches and updates can be selectively deployed, skipped, or removed. “Introducing FrontRange’s HEAT Client Management, we were able to save a lot of time during our standardization and deployment efforts,” explains Torsten Pfeiffer, Infrastructure Architect, Bilfinger. “As for the future, we plan to integrate other modules of HEAT Client Management, as well as HEAT Service Management, with the Desktop and Server Management module currently in use.” “Bilfinger SE is a longstanding and loyal FrontRange customer, so we are particularly pleased that the company has now decided to add further FrontRange HEAT solutions to its software landscape,” adds Anton Kreuzer, Managing Director, FrontRange Germany.

About FrontRange

FrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With our suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif. and can be found at http://www.frontrange.com/

About Bilfinger SE
Bilfinger ensures that a refinery operates reliably, twenty-four hours a day, seven days a week. We enable power plants to reach the highest possible levels of efficiency. We take care of facility management for entire companies, while also constructing high-quality buildings. And: we operate these buildings over their entire lifecycles. Like no other company, Bilfinger brings together two complementary characteristics: engineering competence and service mentality. For industrial companies, the energy sector and users of real estate, we are setting standards with our performance in countries throughout the world. High quality, technological competence and extensive experience are the foundations of our success. Everywhere we work, we ensure that our clients can concentrate on what they do best: their core business. Through their commitment, more than 70,000 people at the engineering and services group help make daily life work: they design and finance, maintain and repair, build and operate.

FrontRange Contact:
Sabrina HengeholdFrontRange(408) 601-2815sabrina.hengehold@frontrange.com