Milpitas, Calif. | August 27, 2014 — FrontRange, the Hybrid Service Management software company, announced today that Network Products Guide, the industry’s leading technology research and advisory guide, has named FrontRange a gold winner of the 9th Annual 2014 Hot Companies and Best Products Awards in the “Hot Companies” category and a bronze winner in the “New Products” category. These industry and peer recognitions from Network Products Guide are the world’s premier information technology awards honoring achievements and recognition in every facet of the IT industry. Winners from all over the world were honored in San Francisco on Tuesday, June 23, 2014 during the 9th annual dinner and presentations.
FrontRange is Gold Winner in “Hot Companies” Category and Bronze Winner in “New Products” Category
As the industry’s only hybrid service management platform that supports cloud, on-premise and/or a combination of the two deployment options with a common framework, FrontRange’s HEAT solution integrates IT best practices with voice and workflow automation. This enables service desks in organizations to easily request a service or change, plan for appropriate remediation measures and automatically approve and authorize requests. In addition, HEAT is designed to automatically deploy change requests for users, monitor the successful completion, compliance and service level agreements associated with the change and control an organization’s service portfolio to ensure enhanced service quality and customer satisfaction.“Being recognized for our service management innovation by one of the preeminent publications covering cloud computing is a distinct honor,” said Jon Temple, CEO of FrontRange. “This award is especially gratifying given the increasingly strategic nature of service management in today’s enterprises that want cloud, on-premise and/or hybrid ITSM delivery options.”
About Network Products Guide Awards
As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com
FrontRange is a leading provider of Hybrid Service Management software solutions for organizations of all sizes. With its suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for more than 15,000 leading organizations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif., and can be found at http://www.frontrange.com/