FrontRange Receives 2013 Cloud Computing Excellence Award

HEAT Cloud Service Management Honored for Innovation


HEAT Cloud Service Management Honored for Innovation

Milpitas, Calif. | Friday, November 22, 2013 — FrontRange, the only provider of Hybrid IT Service Management (ITSM) solutions, announced today that TMC, a global, integrated media company, has named HEAT Cloud Service Management as a 2013 Cloud Computing Excellence Award winner for the third consecutive year presented by Cloud Computing Magazine.

“We are thrilled to be selected for TMC’s Cloud Computing Excellence Award for the third consecutive year,” says Kevin J. Smith, Vice President and General Manager, Cloud Business Unit, FrontRange. “This award is a validation of FrontRange’s continued commitment to providing its customers with the most innovative, high-quality products available in the ITSM market.”

HEAT Cloud Service Management is a powerful, rapidly deployed, integrated set of Service and Client Management business functions that transforms service and support teams, service desks, and help desks from tactical service providers into strategic business enablers. This multi-tenant cloud solution improves day-to-day operations and increases the agility of the business to achieve service management and business alignment. With HEAT Cloud, customers achieve cost advantages and rapid implementations with no infrastructure to purchase, manage or support. It allows users to standardize on a built-for-purpose, fully-automated cloud based solution and attain transparency with end-to-end integrated service and client management capabilities, all within the fully extensible and configurable HEAT platform.

“FrontRange has been recognized for their achievement in bringing innovation and excellence in the market while leveraging the latest technology trends to create an enriched user experience,” said Erik Linask, Group Editorial Director, TMC.

“Recognizing leaders in the advancement of cloud computing, TMC is proud to announce FrontRange as a recipient of the third annual Cloud Computing Excellence Award,” said Rich Tehrani, CEO, TMC. “HEAT Cloud Service Management has demonstrated innovation as well as the ability to improve the cloud.”

The Cloud Computing Excellence Awards recognized the companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market.

About TMC
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress, StartupCamp; Super Wi-Fi & Shared Spectrum Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more. For more information about TMC, visit

About FrontRange
FrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With our suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, California and can be found at


Media Contact for FrontRange:
Sabrina Hengehold
PR Manager
(408) 601-2815

TMC Contact
Jessica McCaffrey
Marketing Manager
203-852-6800 ext. 170