HEAT Service Management Platform Honored for Innovation for 4th Consecutive Year
HEAT Service Management Platform Honored for Innovation for 4th Consecutive YearMilpitas, Calif. | July 22, 2014 — FrontRange, the Hybrid IT software company, announced today that TMC, a global, integrated media company, has named the company’s HEAT Service Management platform as a 2014 Cloud Computing Excellence Award winner for the 4th consecutive year.The Cloud Computing Excellence Award, presented by Cloud Computing Magazine, recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market. “Being recognized for the 4th consecutive year as a leader in cloud computing is a great honor,” said Kevin J Smith, VP and GM of the Cloud Business Unit at FrontRange. “This award validates FrontRange’s commitment to delivering the most comprehensive solution with world class availability, reliability and security.”
HEAT Service Management is an affordable, flexible, advanced and complete ITSM solution, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance.With HEAT Service Management solutions you can easily request a service or change, plan for appropriate remediation measures, automatically approve and authorize the request, implement the change to your users, audit the successful completion and service level agreements associated with the change, and control your services portfolio on an ongoing basis to ensure enhanced service quality and customer satisfaction.“Recognizing leaders in the advancement of cloud computing, TMC is proud to announce HEAT Service Management as a recipient of the Fourth Annual Cloud Computing Excellence Award,” said Rich Tehrani, CEO, TMC. “FrontRange is being honored for their achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends.”
FrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif. and can be found at http://www.frontrange.com.
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress, StartupCamp; Super Wi-Fi & Shared Spectrum Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more. For more information about TMC, visit www.tmcnet.com.
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