Kevin J Smith to Speak at Breakfast Briefing Titled, “The Power of Service Automation: Where it Leads the Business Will Follow”
Milpitas, Calif. – March 23, 2015 — HEAT Software(formerly FrontRange), the leading provider of Hybrid Service Management and Unified Endpoint Management software solutions,announced today that Kevin J Smith, vice president and general manager of the service management business unit, will speak on Thursday, March 26, at the HDI Conference & Expo, which takes place March 24-27 in the Mandalay Bay Hotel in Las Vegas. HEAT Software will exhibit Booth #104.During his presentation, Smith will discuss the power of service automation and why it is proliferating across enterprise business units. Smith’s presentation will explain: · What a service automation strategy is and how it works · How to develop a service automation plan of action · Why lower OPEX, increased staff productivity, reduced human errors, improved response times and streamlined operational complexity are the five key business drivers for service automation HEAT Software Overview at HDI: Where: HDI 2015 Conference & Expo, Mandalay Bay, Las Vegas, Nevada, Booth 104 When: March 24 – 27, 2015 Kevin Smith Breakfast Briefing Presentation: Thursday, March 26 at 7:30 am “Organizations leveraging an automation strategy to optimize their service management processes well beyond the IT department are realizing multiple benefits that include cost containment, improved system uptime and improved quality of service for customers,” Smith said. “Forward-thinking enterprises are now deploying service automation strategies across core business units that include finance, human resources, facilities management and more.” Additional presentations will be showcased in the HEAT Software booth theater: Wednesday, March 25th
- 1:00 pm Is Hybrid Service Management Right for Me?
- 5:30 pm Is Hybrid Service Management Right for Me?