Milpitas, Calif. — 27 October 2015 — HEAT Software, a leading provider of Hybrid Service Management (SM) and Unified Endpoint Management (UEM) software solutions, today announced that Kevin J. Smith, Vice President and General Manager of its Service Management Business Unit, will be presenting a breakfast briefing at FUSION 15.
- Topic: “The Power of Service Automation”
- When: Tuesday, Nov. 3 at 7:30 a.m.
- Where: Hyatt Regency, New Orleans, LA.
Smith’s session will discuss how organizations can leverage automation to deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. Attendees will learn how automated service delivery can allow their teams to work with greater speed and reliability, freeing them to focus on the issues at hand.
Stop by booth 702 at FUSION 15 to learn more about HEAT Software.
For more information about HEAT Software, please follow us at @HEAT_Software and visit us at: www.heatsoftware.com
About Kevin J. Smith
Kevin J. Smith is responsible for the Service Management Business Unit, including all strategy, go-to-market and customer success activities for the growing portfolio of HEAT Software Service Management applications. Smith has a deep understanding of the Service Management market, having previously been responsible for product management, product marketing and corporate marketing for all HEAT Software product lines. Smith brings over 25 years of technical, management, and executive leadership experience in technology and software businesses. Prior to HEAT Software, Smith has held positions as Vice President of Solutions Management at Manugistics Inc., Vice President of Operations at Avyx Inc., as well as Flight Design Manager with NASA at the Johnson Space Center in Houston, Texas. Smith holds a Bachelor of Science in Chemical Engineering from Texas A&M University and a Master of Science in Computer Science from the University of Houston.
Jointly hosted by industry leaders HDI and itSMF USA, the annual FUSION Conference & Expo unites IT service management’s best speakers, solution providers, and networking opportunities for an unparalleled educational experience. Each year, industry professionals, experts, and vendors attend to discover the best and newest technologies, ideas, systems, and methodologies. Looking for ways to improve their IT services, attendees gain valuable business contacts and tangible tools to immediately effect change within their organizations. Learn more at www.servicemanagementfusion.com
About HEAT Software
HEAT Software is a leading provider of Hybrid Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT® manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.
HEAT is a registered trademark of HEAT Software or its affiliates in other countries. All other brand and product names are trademarks or registered trademarks of their respective holders.