###About HEAT Software HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides Service Management and Unified Endpoint Management software on premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. Media Contact: Jenny Overell Finn Partners for HEAT Software email@example.com (415) 249-6778
Speaking Engagements for HEAT CEO John Ferron & SVP Kevin J. Smith Highlight Conference Presence Milpitas, Calif. – April 07, 2016 — HEAT Software, a leading provider of Cloud Service Management and Unified Endpoint Management (UEM) software solutions, today announced that CEO John Ferron will speak at the HDI Midwest/Southeast Regional networking event and Senior Vice President of Strategic Initiatives Kevin J. Smith will speak at the HDI Conference & Expo . HEAT Software will also exhibit their industry leading solutions in booth #410 at the event, which is taking place at the Rosen Shingle Creek Hotel in Orlando, Florida between April 12 and 15. HEAT Software is the exclusive sponsor of the HDI Midwest/Southeast Regional networking event which is an exciting addition to its roster of HDI support activities. This once a year event brings together members from 24 local chapters, from Illinois and Michigan down to Georgia and Florida, to network face-to-face. In addition to opening remarks by HEAT Software CEO John Ferron, the event will feature the presentation of Analyst of the Year and Desktop Support Technician of the Year Finalists. Smith’s presentation, “How Service Catalog Can Transform Your Business,” will take place on Thursday, April 14 from 7:30 a.m. to 8:15 a.m. ET in Sebastian I-2. It will focus on how organizations can leverage service catalog automation to deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. Attendees will learn how automated service catalog delivery can enable teams to work with greater speed and reliability, freeing them to focus on issues at hand. At the booth, HEAT Software will showcase its latest Cloud Service Management and UEM solutions, highlighted by Andrzej Gadomski, Senior Specialist, IT Service Management (ITSM), McMaster University who will give special customer presentations on Wednesday, April 13 at 6 p.m. ET and Thursday, April 14 at 12:30 p.m. ET. He will explain how to achieve success across all types of organizations and outline important steps to implement and adopt Information Technology Infrastructure Library (ITIL) processes. “In today’s fast-paced IT environment, organizations need to streamline incoming service inquiries and adopt a high level of automation to remain competitive,” said Gadomski. “HEAT Software has enabled us to increase user and IT staff productivity and usability, lower integration and management costs, while enhancing security. We’ve been able to handle escalating demands without increasing costs.” HEAT Software has also added exclusive sponsorship of the HDI Midwest Regional networking event to its roster of HDI support activities. This once a year event brings together members from 14 local chapters throughout Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, West Virginia, Western Pennsylvania, and Wisconsin to network face-to-face. In addition to opening remarks by HEAT Software CEO John Ferron, the event will feature the presentation of Analyst of the Year and Desktop Support Technician of the Year Finalists. For more information about HEAT Software, please follow us at @HEAT_Software and visit us at: www.heatsoftware.com. HEAT is a registered trademark of HEAT Software or its affiliates in other countries. All other brand and product names are trademarks or registered trademarks of their respective holders.