Mercedes Ellison of HEAT Software Recognized as One of CRN’s 2016 Women of the Channel

Milpitas, CA, May 17, 2016 – HEAT Software, the leading provider of Cloud Service Management and Unified Endpoint Management software, announced today that CRN®, a brand of The Channel Company, has named Mercedes Ellison, Senior Vice President of Alliances and Channels, to its prestigious 2016 Women of the Channel list.

The women executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision, and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Ellison is responsible for global oversight of HEAT Software’s alliance and channel activities, including partner programs, OEM, reseller and Managed Service Provider relationships, as well as strategic and technical alliances. She is a highly decorated industry leader, recognized as a “Top Channel Executive” and one of the “Top 50 Women in the Channel” by VAR Business. Ellison also received the “Stevie Award” and YWCA “Tribute to Women Award”—both solely on exemplary individual achievements in business.

“We are so proud of Mercedes for being recognized by CRN,” said John Ferron, CEO of HEAT Software. “Her leadership, experience, and influence in the IT channel community have helped grow and shape the industry, and she is a key player in the continued success of our organization.”

“These executives have made a lasting mark on our industry—growing and elevating partner programs, leading transitions to new business models and introducing cutting-edge go-to-market strategies, among other remarkable achievements,” said Robert Faletra, CEO, The Channel Company. “We congratulate all the 2016 Women of the Channel and celebrate their singular contributions to the advancement of the channel ecosystem.”

The 2016 Women of the Channel list will be featured in the June issue of CRN Magazine and online at

For more information about HEAT Software, please follow us on Twitter at @HEAT_Software and visit us at:

About HEAT Software
HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.

About the Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

CRN is a registered trademark of The Channel Company, LLC.  The Channel Company logo is a trademark of The Channel Company, LLC (registration pending).  All rights reserved.


Heat Software contact:
Brette Querzoli for HEAT Software
(415) 593-8481

The Channel Company Contact:
Melanie Turpin
The Channel Company
(508) 416-1195