Software Industry Luminary Mercedes Ellison to Join HEAT Software as Senior Vice President of Alliances and Channels

“I am delighted that Mercedes will be joining our team,” said Temple. “As our product portfolio continues to expand, so do the tremendous opportunities for expansion within our ecosystem. Her proven ability to foster key relationships with internal and external partners will be a tremendous asset to our organization and we look forward to having her on board.” “I am profoundly honored to join the HEAT Software team and am genuinely excited to work with our global partners to help drive the adoption of our industry leading Hybrid Service Management and Unified Endpoint Management software solutions,” said Ellison. “I have been impressed with the HEAT Software products, services and most importantly, the employees who have the company well positioned to capitalize on a market that has a TAM in excess of $34B and double digit growth rates. I jumped at the opportunity to join and I am excited to play a key role in the company’s continued success.” For more information, visit and follow on Twitter. About HEAT Software HEAT Softwareis a leading provider of Hybrid Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. The HEAT family of solutions manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. HEAT Software is headquartered in Milpitas, Calif.