In a recent article I wrote for Information Security Buzz, I discussed the advantages of an EMM platform vs. MDM point products. I’ve used a common use case to describe the benefits of an EMM platform.
Highly mobile workforces are a dominant characteristic of modern businesses. Currently, 58 percent of smartphones used in business are purchased by employees, not employers, and this number is projected to grow to 85% in 2016 (Enterprise Management Associates).
As the number of devices in the workplace rises, the likelihood of theft or device loss also increases. On average, one out of every eight mobile devices will be lost or stolen (Enterprise Management Associates). When handling the complications of device loss or theft, let’s compare how an EMM solution, which manages all devices from one central platform, compares to a siloed MDM solution, composed of several, disconnected platforms.
A siloed MDM solution might be able to track and wipe the device, but the employee often has to report the loss to the service desk, wasting valuable time. The user doesn’t have access to services such as Self Service or Service Catalog to automatically and immediately report the loss, order a replacement device, and initiate a security alert. Instead such responsibilities are left to the employee.
By utilizing a unified EMM solution, the employee can use Self Service and Service Catalog processes to report his lost device and simultaneously order a replacement. Workflows and approval rules initiate automatically (zero touch) and notify the employee when his new device will arrive. Using EMM, the employee can regain access to his applications and personal settings from his previous device. Zero-touch deployment allows new applications and updates to be automatically pushed out to devices.
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