The Real Reason Apple Users Are Treated Like Second-Class Citizens

(With apologies to Jeff Foxworthy) You might be an Apple user if…

  • You get blank stares from your IT department when you ask for SUS assistance
  • Your company help desk constantly “escalates” through at least four technicians before you get to someone who can actually solve your problem
  • You have to manually provision and update your own devices
  • You have to reformat Word documents so they are readable by your peers
  • You are stuck with aging devices because it’s too difficult to move your environment to something new
  • You’ve ever heard the words,

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Endpoint Management and Security – More Effective as Partners than Adversaries (Part 1 of 2)

The primary function of enterprise IT management is to empower end users with access to technology resources that will boost their productivity and job performance. However, this focus is at odds with the core precepts of IT security which are adopted to minimize the exposure of enterprise systems, applications, and data. I recall that in a number of IT operations management adventures throughout my career,

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Top 5 Reasons IT Administrators Are Working Too Hard Managing Endpoints


IT administration is a thankless job. Let’s face it—the only time admins gain any recognition is when something goes wrong. In fact, the most successful IT administrators proactively manage very stable environments where very few failures and performance degradations occur. Unfortunately, though, this is rarely the case, and it is far more common for admins to get stuck in the break/fix cycle of reactive “firefighting”

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2015 On Record Pace with Release of September Patch Tuesday

In today’s Patch Tuesday, Microsoft released 12 security bulletins, five of which are critical. With this month’s patch load, we can count 105 updates
released so far this year which is only one update short of the total number of bulletins released back in 2013. We have already far-exceeded last year’s
total of 85.

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Patch Tuesday Still Alive and Well – And Offering Something for Everyone

Despite the launch of Windows 10 and all the talk about mandatory updates, today is still Patch Tuesday. And this month, everyone should pay attention. Microsoft shared a vulnerability smorgasbord today – offering a little something for everyone. From office and browser applications to desktops and servers, Microsoft covered them all with 14 bulletins.

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Windows 10 – Cause for Confusion

As of August 1, ComputerWorld reported Windows 10 global usage had climbed to 2.5%. Not too shabby for the OS that was launched just three days earlier on July 29. Those numbers easily beat early adoption rates for Windows 8.1 but, I wonder how those users are faring? A quick read of headlines shows a lot ofheadaches ranging from overall privacy concerns to unwanted update files being delivered to networked machines still running Windows 7 or 8.1.

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ICYMI – Emergency patch has silver lining for Microsoft

Last week, Microsoft issued an emergency patch in response to a critical flaw discovered by Google’s Project Zero and FireEye. While critical flaws rarely have a silver lining, there’s a big one for Microsoft here. An emergency patch just a week after July’s Patch Tuesday is the perfect outlier for Windows Update for Business (WUB) and 24/7 patching,

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Are You Effectively Tracking your IT Assets?

It’s no secret that IT assets are incredibly valuable components of the corporate enterprise; yet, while many understand why acquiring these assets is essential, the value of effective asset lifecycle tracking often goes unrecognized. The reality is that corporate IT assets should never be “ignored” once deployed; rather, they must be understood and actively managed throughout their use.

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Adobe Overshadows Last Microsoft Patch Tuesday

In the last Patch Tuesday before users may upgrade their Windows operating systems to Windows 10 on July 29 and subsequently enlist a changed patching process, we have 14 updates to deal with from Microsoft that address 59 total vulnerabilities. Equally as important however are the three 0-days in Adobe Flash Player and an impending 193 new fixes from Oracle,

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Time to Patch … Tuesday for June

This June Patch Tuesday we have a slightly smaller patch load from Microsoft, taking us back to more historic average releases of 8 bulletins. We have just 2 critical patches to deal with and 6 important. While this is good news for those that have their sights set on some summer vacation, this release also makes us wonder how many more of these Patch Tuesday cycles will we have?

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Is Your Organization Ready for Windows 10?

By Steve Brasen

EMA, Managing Research Director – Enterprise, Mobile & Endpoint Management

Here we go again. New releases of Microsoft’s flagship operating system are typically greeted with a combination of angst, curiosity, confusion, and dread in equal measure. It seems just as folks have gotten used to a particular Microsoft version,

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Nope, Patch Tuesday Has Not Gone Away; It’s a Monster May

Rumors of the demise of Patch Tuesday have been squelched for now, with today’s release of 13 security bulletins from Microsoft. It’s May Patch Tuesday and while last week’s announcement of Windows Update for Business (WUB) makes it clear as mud whether or not Microsoft will in fact continue to provide monthly security patches for the enterprise as they have since 2003 on the second Tuesday of every month,

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