In order to successfully meet your business goals and maintain a position as a competitive entity in your industry, empowering a mobile workforce is absolutely essential. Enabling efficient enterprise mobility has a beneficial effect on users’ productivity, agility and job satisfaction, thus creating an overall improvement to business performance.
Most end users have embraced mobility concepts and incorporated them into their regular work experience. No longer content with being chained to an office environment, workers are demanding unprecedented mobile access to business IT resources. In many cases, IT managers have been caught unprepared to support the influx of new requirements for supporting mobility. Introducing enterprise mobility is therefore primarily a challenge for IT operations to accept changes to its processes that will foster improved workforce productivity. The downside, however, is that introducing changes to your IT systems isn’t always easy. IT administrators are already spending the bulk of their time on reactionary “firefighting,” often requiring an inordinate amount of out-of-hours support. This leaves little time to implement new procedures for extending support to an additional set of mobile devices and operating systems. So, is there an effective solution available?
To be effective in supporting workforce mobility, several factors must be directly addressed.
· Management processes and resources should be consolidated: all user devices used to perform business tasks -including smartphones, tablets, laptops and desktop – should be optimally monitored and managed from a single unified console. You can begin by discovering configuration and status details for all devices involved and consolidating them into a single asset data repository.
· Enable End User Self-Service: End users should have the ability to provision their own devices with little or no interaction with IT. This can be accomplished with a consolidated application delivery system, such as a mobile AppStore that provides a “one stop shopping” experience for accessing all business applications. All provisioning procedures should include approval and authentication processes to ensure resources are only accessed by authorized personnel.
To learn more how you can efficiently empower your mobile workforce, read the full version white paper here.