Enterprise Mobility Management (EMM)

Carl WilsonIt comes as no surprise that market researchers at Gartner have cited “Mobile Device Diversity and Management” as the number one strategic technology trend heading into 2014. This forecast was presented at its recently concluded Gartner Symposium/ITxpo 2013 in Orlando.

Why does enterprise mobility management hold top billing? Because the BYOD revolution is here to stay. And IT managers and administrators know it. So do their CIOs, as evidenced by this 2013 survey – Gartner: Hunting and Harvesting in a Digital World: The 2013 CIO Agenda. Their findings? CIOs responding to the survey ranked mobile technologies as their second highest priority.

While IT initially resisted the mobile workforce from bringing personal computing devices into the enterprise due to concerns about security and data leakage, the train has left the station. Today’s employee is not dependent upon IT to provide computing resources to get their jobs done; on the contrary, they have found greater productivity through a variety of mobile devices they prefer to work with, ranging from smartphones to laptops, notebooks or tablets.

And herein lies the rub. The dilemma facing CIOs and IT is how to balance the personal freedoms of the next-generation mobile workforce with the compliance, data security and management control requirements of IT.

Early mobile device management strategies have been in place for some time now in an attempt to address this conundrum. But these standalone “solutions” are proving difficult to implement, costly to deploy, and inefficient since they’re silos that are disconnected from critical client management services.

As a former CIO with Marriott International, it strikes me that the logical place to exert enterprise mobility management is from within client management solutions so IT can manage and control physical, virtual and mobile devices throughout their lifecycles from a single, unified vantage point.

And this is exactly what FrontRange is doing with the integration of EMM services in its HEAT Client Management solution. Rather than asking IT to invest in yet another siloed management solution to manage mobile devices, FrontRange is embedding EMM functionality directly within its client management solution, which is where mobility management belongs.

What makes the FrontRange offering especially attractive is the fact that it is a true hybrid — it can be deployed as a tenant in a cloud environment or on premise as a pre-configured, pre-installed virtual appliance.

Taking a lifecycle management best practices approach, HEAT Client Management with EMM delivers asset, configuration, application, security, and data access management — on top of self-service and remote support — to bridge the personal computing preferences of the mobile workforce with the corporate security policy enforcement needs of IT.