Heat Software believes that innovative solutions, superior technologies and strong partnerships are key ingredients of customer satisfaction. As the only company in the world that provides, from a single platform, Hybrid Service Management and Unified Endpoint Management software on-premise and in the cloud, we’re excited about the 34 billion (USD) market opportunity that is emerging for Heat Software and we are looking for aggressive and innovative organizations to join us!
Heat Software offers a variety of partnering opportunities for Resellers and Services, MSP, OEM, and Technology Partners. Select the program that best fits your business:
Services Partners and Resellers
Heat Software relies on a global network of leading solution providers to bring our solutions to market. These organizations have extensive experience with Heat Software solutions and provide advisory services; consulting services and related implementation, integration and training services to customers. With so many organizations focused on increasing efficiencies across IT, HR and Facilities and other lines of business, Heat Software solutions create a distinct market opportunity for services and reseller organizations who possess in depth industry knowledge and /or presence within a concentrated geographical location(s).
The rapid adoption of service management strategies and mobility are just two developments driving complexity in today’s enterprise. As complexity rises and resources are allocated, IT leaders must decide which operations to manage with internal staff, and which to delegate to trusted service partners. Organizations are increasingly turning to service providers to manage their IT infrastructure, including a challenging landscape of servers, desktops, laptops, and mobile devices. This presents a growing opportunity for Managed Service Providers (MSPs). To meet this future demand, MSPs must be able to expand service delivery and endpoint management capabilities while minimizing cost and disruption to their own business. HEAT Software provides Unified Endpoint Management (UEM) and Hybrid Service Management (HSM) solutions that accelerate an MSP’s ability to capitalize on the new market opportunities by providing the right mix of services, solutions, and programs.
Heat Software has a long history of engaging ISV and MSP partners in OEM-style, technology-based partnerships. In these partnerships, Heat products’ core technology is made available to embed into their offerings and add valuable capabilities to the partners’ products. Heat Patch Management Web Service – Using Heat Patch Management Web Service (PMWS) you can integrate the power of robust patch management directly into your solution. Bring operational capability to your product or service and close the security gap your customers are facing. Easily deploy patch assessment and remediation and begin delivering cloud-based patching side by side with your core offering. Heat gives OEM and MSP partners the ability to quickly differentiate their security solutions with a highly consumable, transportable web service.
Heat Security Incident Response – Designed for ISVs or MSPs looking to bring security–centric workflow and remediation ticketing to their products, Heat Security Response Management (SRM) gives you API-level access to the power of the work flow engine in Heat’s flagship product Heat Service Management. With SRM you can build, test and deploy complete incident response workflows inside your security solution. Leverage our workflow and automation engines within your product or service and answer the critical security issue your customers are facing – “I have a security hole. Now help me close it!”
With powerful technologies like PMWS and SRM, the Heat OEM Partner Program provides ISVs and MSPs the technology, tools and resources along with sales enablement and marketing benefits to accelerate growth and deliver greater customer value.
Heat Software offers interested organizations a reward for referring opportunities. Organizations who submit a referral that turns into a successful sale will benefit from this program.
HEAT Service Management is the market-leading hybrid service management solution platform that enables both integration and innovation by third parties to provide the most comprehensive and competitive solution to customers. Heat Service Management’s platform capabilities and rich set of APIs are available for ISVs to build once, and then take to market productized integrations for their solutions that are tested and certified by HEAT Software. Additionally, partners can leverage the platform development environment to create valuable and differentiated solutions on top of the HEAT platform that extend and complement Heat Service Management and create unique IP to take to market. The HEAT Technical Alliance Program (TAP) is designed to enable partners to quickly and efficiently integrate their solutions with or extend the HEAT Hybrid Service Management (HSM) solution, and then assist in attaining broader reach. Because of the unique integration between HSM and HEAT Unified Endpoint Management (UEM), partner’s solutions can extend to include a full range of automated endpoint management capabilities. HEAT TAP members have multiple opportunities to get their solution message out to customers and prospects. By positioning their products and services as part of the HEAT Software ecosystem, technology partners have the ability to expand their market and increase product sales.