Outsourced information technology (IT) services continue to provide incredible growth opportunities for managed service providers (MSPs). In fact, companies are expected to spend over $135 billion on managed IT services this year alone1. Despite this massive investment, only a small percentage of companies are exactly where they want to be with technology2. In addition to increased system reliability and IT cost reductions, today’s companies expect their MSP partners to help transform their organization by deploying a wide range of innovative technologies, leveraging hybrid cloud and on premise delivery models, supporting local customization and delivering best practice modules.IT System Management and Security Made Simple
To meet today’s complex outsourcing demands, HEAT Software offers a broad range of efficient, MSP-centric Unified Endpoint Management (UEM) and Cloud Service Management (CSM) programs that enable our MSP partners to profitably add new customers with existing personnel, improve customer satisfaction by covering a wide range of needs from a single source and grow existing account footprints through innovation. HEAT is dedicated to the ongoing success of our MSP partners and continues to invest in our five key MSP value pillars:
- Accelerate your time to value through rapid onboarding and automated processes
- Maximize your productivity through built-in best practice content and workflows
- Deliver customizable solutions that empower customers and enhance satisfaction
- Align with your business through flexible delivery, licensing and pricing models
- Drive revenue growth with innovative services like mobility and security management
HEAT offers an easy to implement cloud-based service management platform built from the ground up to meet the unique needs of MSPs serving the mid-market. The core component of the program is HEAT MSP Cloud, a scalable and secure platform delivered through our highly available cloud infrastructure. With rapid customer onboarding, a centralized HEAT MSP Control Center, and the ability to easily deliver custom service catalogs, the HEAT MSP Cloud platform is uniquely capable of helping you profitably grow your service management business.Download our mid-market program brochure to learn more.